Tim Cliffe

Feedback

Prior to November 2010, feedback was unsolicitedUnsolicited customer comments
Select to display comments received prior to November 2010
. Customers are now invited to complete a questionnaireQuestionnaire questions
Select to display questions asked of respondents
anonymously. The graph shows service evaluation from 2010 to the present.
Bar chart showing evaluation as: Good (15%); Very good (85%); Poor (0%); Very poor (0%).

Sample of 'Comments' from the questionnaire

  • Provided a highly professional, flexible and friendly service at all times (Project Manager);
  • Very pleased with level of service for instructional design work. Prompt and clear communication, issues escalated in a timely fashion and quality of work very good (Project Manager);
  • Excellent all round. No weaknesses at all (SME);
  • Generally very happy will all interactions. Thanks for all your help, you have done a great job in a short time (Clinical Lead);
  • I've been involved in organising/writing/editing for a number of medical e-learning projects over the last 10 years, and I think you've provided a very good design service. If you'd like me to tell anyone this in the future, then please give them my name. Regards (Deputy Medical Director);
  • Excellent personal service provided throughout the process (Small business owner).